Yahoo Top Service Award

Excellent / Top Service — The five-star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in the Yahoo Merchant Rating System, and customers who have ordered from that store have given it the highest ratings. Those with a 5-star rating are the best of the best, with at least 95% positive ratings. I think we're actually at 100% !!

As of March 1, 2012 AmiSimms.com has received 541 ratings. They are as follows: 473 EXCELLENT, 64 GOOD, 4 OK, 0 BAD, 0 AWFUL. Every customer has an option of filling out a ratings form when they shop with us, but not all of them do. Some who complete the ratings form elect not to share their comments with us, and share them only with Yahoo Store. We ask EVERYONE who shares their comments with us to share them with you on the website. You see them here ONLY if the customer has elected to do so.

Here's what our customers say about us!

EXCELLENT
Terrall Shahbaghlian
La Mirada, CA

EXCELLENT
I've ordered from this merchant in the past and have always found it to be a first class business. This was no exception, service — excellent on all counts.
Sandy Ruffino
Omaha, Nebraska

EXCELLENT
Denise
Austrailia


EXCELLENT
Easy shopping online for this newbee. I had help when I needed it and everything went well plus I love the product.
Eve Feinstein
Hastings-on-Hudson


EXCELLENT
I have always enjoyed doing business with Mallery Press, and Ami Simms.
Jeanann from Michigan


EXCELLENT
Wonderful merchandise, user-friendly website, great customer service!
Terry Chilko
Morgantown, WV


EXCELLENT
Always a pleasure. The earrings arrived yesterday and they are beautiful. I purchased one pair for myself and the other for my best friends 79th birthday in October. I may have to order hers a second time as I am tempted to keep both of these for myself. LOL
Anita C. , Summerville, SC


EXCELLENT
Mallery Press provides quality products and exceptional customer service. I'm totally satisfied.
Beth D
Rochester, MN

EXCELLENT
Excellant customer contact--friendy, efficient. Solved the little "glitch" in my information quickly. I have shopped with this merchant before and would not hesitate to do so again.

SATISFIED CUSTOMER willing to recommend them to anyone.

Linda in Austin, TX enjoying her zipper necklace and all the compliments it brings

EXCELLENT
Great customer service! Really appreciate Ami and her products.
PS: I've ordered a couple of different things from you and have always had a great experience. By all means, let Debbie know I appreciate her efforts. Thanks for doing the fun things on your newsletter/blog so that we can know to order from you. I've been a long time newsletter fan and enjoy and appreciate all your insights and fun.

All the best,

Peggy Halford
Sugar Land, TX

EXCELLENT
She's the best!
Terry Chilko
Morgantown, WV


EXCELLENT
This transaction was as good in every way as one could hope for. Turnaround and delivery time were exceptional, quicker than one could expect. I would not hesitate to use this merchant again. Customer service was contacted only to express thanks for the service.
Dorothy


EXCELLENT
Good quick service


EXCELLENT
Sandy Glaze Sunrise, Florida


EXCELLENT
These folks are great. I even got my book autographed!
Julia Lewis, McKinney, Texas.
PS: I hope to see you when you come to Arlington, TX next month. I got to see you (from quite a distance) at Denton several years ago. You were great.


EXCELLENT
I continue to have excellent merchandise and customer service from this merchant. And I will continue to have the highest confidence that I will always receive quality in goods and service!
Thanks for happy shopping!
Joan Harman
Spring TX


EXCELLENT
This wasn't my first order from Mallery Press, and I'm quite sure it won't be my last. As usual, the service, selection, and products were top notch. Thanks so much & happy holidays!
Sari Lynn G.
San Francisco CA


EXCELLENT
NO COMPLAINTS. I have always enjoyed Ami's newsletter and wit, and now I can complement them on their excellent and prompt service in filling my order. Thanks, Debbie and Ami.
Mary Ann S.
Nashville, Tn.

EXCELLENT
Adorable little tote, surprise gifts--fast effortless delivery--what's not to love? I love doing business with this merchant.
Ellen C.
Austin, TX


EXCELLENT
Nancy
Ann Arbor, Mi


EXCELLENT
I received my order in excellent condition in a timely manner. I even received a little something extra in my box which was pleasantly surprising. I would not hesitate to tell someone to use this site. And from previous experience, I know that calling Mallery Press results in quick responses from Debbie. 8-)
Lynn From Lovely Zion, IL


EXCELLENT
Kathleen Murphy
Mendon, MA


EXCELLENT
Wow! These were delivered (autographed too) almost before I finished sending in my order. Always happy with things from Ami and her website. Thanks!!
Pam GB.
Fremont CA


EXCELLENT
Perfection!
Leslie

EXCELLENT
A wonderful experience! Items more than met my expectations... the gift recipients were delighted! Would highly recommend this seller. Perfect!
Terri Bergstrom
Rockford, IL

EXCELLENT
Any time I've ever had anything to do with Mallery Press or Ami Simms it's worked out excellently. I'm always completely happy! I'm Sue Kummerfeld, and I live in Rozet, WY. I'm proud to be able to support you! I just want to say - I think you're awesome! I've taken 2 of your classes and seen your trunk show - and continue to love you and your spirit! Thanks for all you do!

OK
I placed my order on 4 August. It seems the seller was overwhelmed with orders. I received an apology for the delay on 14 August, with a promise that the goods would be in the post by the end of this week - i.e. 21 August. I'm fairly optimistic still.

Yes, at 8pm our time yesterday (19th August) I got an e-mail to say my book order has shipped, an e-mail with the Sinking Sailboat pattern attached, and an e-mail with the Tiny Travel Tote pattern attached. I am a happy customer now!
Best wishes,
Margery (UK)

EXCELLENT
BOGO was fantastic. Always the best sales! Whenever I order something and it arrives in record time,good condition, etc., then I'm always happy to give great feedback.
Thank you!
Trish Valeo
Palm Bay, FL [Name/City/State]


EXCELLENT
Marian Mathewson
McCammon, ID


EXCELLENT
I've made other purchases from this vendor and have always enjoyed excellent service. My purchases arrive quickly and the quality is as promised.
Sheila Castillo Nelis
Chicago, IL


EXCELLENT
I was really impressed at the speed in which I received my order.
Laurel Baker
Peotone, IL


EXCELLENT
Toni


EXCELLENT
Mallery Press was a joy to deal with. They were prompt, courteous and personable. I'd deal with them again.
Hilary Neumann


EXCELLENT
Mallery Press has been my source of good quality materials and books for years. I've never been disappointed with what I ordered or the delivery process. Help support the Alzheimer's quilt initiative here.
Thanks, Madison's Aunt Sheron



EXCELLENT
I had requested my book to be autographed and was disappointed when it was received and it hadn't been. Other than that, I had no complaints.
Sandy
(As indicated on the web page, autographs were suspended during the 50% off sale. ~~Ami)


EXCELLENT
The book I ordered was delivered sooner than I expected it to be. It is exactly as described and came well packaged so was in excellent condition on arrival.
Shari


GOOD
Thanks again for the fast service!
Debby


EXCELLENT
Not only did I get what I needed but I had a bit of fun. Your web page always makes me smile.


EXCELLENT
An entertaining, and informative book [How NOT To Make A Prize-Winning Quilt]. I am willing to admit, that I seem to have followed some paths with a similar route.
Rachel Skinner


EXCELLENT
I was very pleased with their handling of my order. The prompt acknowledgement and speedy shipment was great. It is a pleasure to deal with your company. ( I love your newsletter! I read Madison's musings first!)

My prayers are with all of you with Beebe's passing. It was a privilege to know her through your sharing of the difficult journey. Those of us not privileged to know her personally feel we knew her, and she will live in our memories. Thank you for sharing her with us. Sincerely,
Christine


EXCELLENT
I love the book (and the quick recovery from the backorder) and I'm thrilled with your added instructions for the Power Wrapper. Now I just need to find a hiding place so I can wrap away in peace. Thanks to all of you,
Terre

EXCELLENT
Good communication when item was out,when expected and then another e-mail when they got and when shipped was vey quick THANKS
Pat Raymond
Lacey, WA


EXCELLENT
My experience with Mallery Press was very positive. The website is wonderful. It was easy to find the item I wanted, and easy to order. I received notification that the order was received, and also that it was shipped. The item was packed well, and it was in excellent condition. I'm a happy customer! The book arrived quickly. My thanks to Judy & Debbie! I do some shipping and receiving, and I can tell when the shipper takes pride in the work.
Kathy Loder


EXCELLENT
M Dacko in SC


EXCELLENT
I have ordered more than once and always know service will be fantastic.....
Sandy F.


EXCELLENT
Very Pleased.
Jane from West Virginia


EXCELLENT
Personal communication, great customer service! Products shipped quickly and were received in perfect condition. Fun web site and easy to navigate. Would definately buy here again.
Terri B.


EXCELLENT
Just as promised, friendly people!
Gabrielle


EXCELLENT
Ann Stobbs


EXCELLENT
Fast, fast shipping and great service! Product works like a charm too!
Sue


EXCELLENT
Order came very fast and I love what I got!
Cindy Mc.


EXCELLENT
I have never had a bad experience with Mallery Press. I believe in their products and practices whole-heartedly and will never hesitate to order from them again. Im also very willing to take a chance on any new items that Ami suggests, such as the no-see-um quilt hangers I got in this purchase. They are exactly as described. She has really good taste and doesnt sell anything thats not outstanding.
Amu Hughes


EXCELLENT
Outstanding customer service!!! The Rag Fur jacket pattern that I ordered came bundled with a pair of Fiskars scissors at a significant discount. The pattern was easy to understand and is the most talked about item of clothing that Ive made in a while. So much fun to wear.
Granny Judy
Navarre, FL


EXCELLENT
Very personalized confirmation of the order, the book is fantastic, and shipping was fast and well-packed. Wonderful to work with!
Sally Bolgos
Michigan

EXCELLENT
Very good service and I am satisfied.
Donna R from Oregon


EXCELLENT
I purchased Picture Play Quilts from Mallery Press some time ago and was very happy with the service so when I decided to buy Twisted Sisters, again from Mallery Press, I had no hesitation in doing so. Any changes to price (mailing) were emailed to me letting me know. Ami and her staff do a wonderful job.
Gwennyth from the beautiful Blue Mountains in New South Wales Australia.


EXCELLENT
Speedy and efficient service!
Deanna


EXCELLENT
I had seen the Alzheimer's quilts at the Paducah quilt show and was anxious to see the book. It arrived in a matter of days and was every bit as nice as expected.
Marcia Schelter

EXCELLENT
I am a returning customer. They ALWAYS send a really personalized email to say thanks & tell you that your order is on its way. And their products are top-notch with out breaking the bank. A great vendor. I highly reccommend them to anyone.
Lynn Dingfelder
Tampa, FL


EXCELLENT
I was informed that my order went through and what other information was needed and how it was being shipped. I was pleasantly surprised that the package arrived sooner than I expected and that the products were in perfect condition. I love your newsletter, too. You are so funny, you could be a comedian if your day job doesn't work out.

Also, the book is great. I have not read it, yet, but have looked at the pictures and titles and can tell it will be a tear jerker. My grandmother had Alzheimer's, so I know what the disease does to people. Your involvement can only help to raise awareness and money that may someday make this terrible disease go away.
Terry Sampson


EXCELLENT
Excellent service. Thanks


EXCELLENT
Bev McConaughey
Atchison, KS


EXCELLENT
Joyce H.


EXCELLENT
JoAnn in PA


EXCELLENT
It is always a pleasure to order from Ami Simms/ Mallery Press. I know the patterns or books I order will be received as advertised, in perfect condition, and promptly. Ami Simms ALWAYS emails an update if there is any delay at all.”
Judi Knight
Flying Geese Quilt Guild
Bel Air, MD


EXCELLENT
Excellent communication with company; promt shipping; wonderful product. Will be doing business with this merchant again!
Carol


EXCELLENT
The subject of alzheimers really touched me. We had lost 1 family member in last 2 years and another in developing stage of disease. The quilts really exemplify the tragedy of this AWFUL disease.
Ann Jackson


EXCELLENT
Two thumbs up! Incredible product. They kept me informed of their actions.
Mary Lynne Turner


EXCELLENT
Excellent transaction! Love the book, and the fact that it was autographed by Ami makes it even better. Wouldn't hesitate to do business with them again.
Kathy Byrd


EXCELLENT
Fast delivery and personalized service. I ordered a dog-themed item and they included a little biscuit for my dog! Very cute!
Marian Mathewson
McCammon, ID


EXCELLENT
Have ordered several times from this merchant and find the service and quality to be more than satisfactory. I will buy from this merchant again in future.
Ellen in Austin


EXCELLENT
Very friendly site with super fast service. Good merchandise for a great cause! Kay Talbott
Southport, NC

EXCELLENT
Every thing was great except I thought the postage excessive for just a pattern.
Ria
Ria, how about a "cheap ship" option? See Shopping With Ami and scroll down to the bright yellow box. We'll test this for the next couple of months and see how it goes. Ami

EXCELLENT
Jeanne


EXCELLENT
This company immediately confirmed my order by email then notified me that there would be a short delay. They quickly shipped the rest of my order and met their prediction for shipping the late item. The web-site was easy to use and I felt the customer service (always making me aware of my order status) was excellent. I'll look forward to shopping with this merchant again.
Rowena Rickman—proud to be known as an Ami Simms junkie!


EXCELLENT
This was the fastest response that I have ever gotten to an on-line order. I am highly satisfied.
Sherry


EXCELLENT
Fabulous experience, exactly what I ordered, came very timely, good communication. Loved it!
Darla


EXCELLENT
My favorite, worry free merchant. Best, friendliest customer service.
Barb Rechtfertig


EXCELLENT
I recently purchased Picture Play Quilts by Ami Simms after seeing it on her website. After seeing the lovely quilts that other patchworkers had done I bought it via online services and the book arrived approximately 10 days later and I was kept up to date with despatch times. I am very happy with the service I received and would recommend Ami Simms to my friends.
Gwennyth McIntosh
NSW Australia

EXCELLENT
This merchant couldn't be more pleasant and efficient to deal with. If theres a question, you get an instant response.
Jean DeFrances
Boca Raton, FL

EXCELLENT
Very fast delivery! Great customer service—I put in the wrong expiration date for my credit card, and they called and took care of it immediately. I received my items in a couple of days. I love fast service! Thank you for great website and great service. Judy and Debbie must love their jobs because they do such a great job.
Nancy Alexander

EXCELLENT
My autographed book and other items I ordered were received promptly. Good products. Good service.
Norma Sterbenz
EXCELLENT
This is a great shopping site. It is very easy to find what I want and to place the order. I do a lot of online shopping and have never had an order processed and shipped so quickly! I give this site A+A+A+A+A+A+A!!!
Doris Keller

EXCELLENT
All mailorder vendors should be this efficient and helpful!
Laura Morris
Seattle, WA

EXCELLENT
Claire
Green Valley, AZ

EXCELLENT
My experience with this merchant was one of the best of my internet purchases. Fast service, notification of status, etc. An all-around great merchant.
Jan Crandall
Aztec, NM


EXCELLENT
They are great & very personable. And I got the stuff immediately. You guys are a class act & I love reading stuff on your site (visit often).
Lynn Dingfelder


EXCELLENT
I was very pleased with how easy it was to order and how quickly I received my merchandise.
Patti Krause


EXCELLENT
Fast, friendly transaction. Would gladly do business again.
Bunny Filer


EXCELLENT
Karen in University Park, FL


EXCELLENT
Great merchant, good service. Ill purchase from this site again.
Debbie S. from S.W. PA


EXCELLENT
Janice


EXCELLENT
Sue Majich


EXCELLENT
A pleasure to do business with someone as conscientious and caring as Ami Simms. It really is such a pleasure to do business with someone who has such high standards and who ensures that her employees mirror that.
Anne Parrish


EXCELLENT
I LOVED everything I ordered. The package was so attractive and came so quickly: like a wonderful birthday present to myself.
Susan McDonald


EXCELLENT
I have ordered merchandise several times from Mallery Press and have always had the most pleasant experience possible. Who doesnt love Ami Simms?? She and her crew are the greatest!!
Cindy Proctor


EXCELLENT
Excellent service. Ordered on Sunday and shipped out on Monday. Received on Wednesday. Would shop there again. My job is customer service rep so I really appreciate the great service.
Anita


EXCELLENT
I will use this place again the service was fast and easy place to order from! They are 5 star in my book!
Deb Owens


EXCELLENT
I'm extremely pleased with the service I received on my recent order. The web site detailed just how and when everthing would be handled - and it was! Thanks for making this product available and for your dedication to quilting.
Sharon Herr


EXCELLENT
I made this order during a weekend. I got a confirmation email about purchase was shipped on Monday. I received the package on Wednesday. Excellent Yahoo seller. Thank you for the quick shipping and good service. I am very sure I will buy more pies from you:)
Ihsia


EXCELLENT
I mentioned that I needed the items ordered by the weekend to share with friends. They made sure it arrived on time.
Bonnie Cipollone
Miamitown, OH

EXCELLENT
The pricing of the products was very reasonable. Shipping was done in a timely manner although one of the items had been on backorder. I would definitely use this supplier again (although this was my first on-line order)."
Carolyn Y. from New Braunfels, TX


EXCELLENT
It's always a pleasure to to visit your website. And I look forward to every issue of your newsletter! Keep up the good work.
Diane O.


EXCELLENT
As usual, you are all right on top of everything. You communicate better than my husband of 40 years and I do, I believe!!!!.
Sharon in MI


EXCELLENT
I like shopping with Ami. She has neat unique things for quilting. I have never had a problem when I have ordered from her site.
Vicki Sallese


EXCELLENT
Excellent products; friendly, prompt service. One of my favorite places to shop. Worry-free because I know they have the utmost integrity.
Barbara R.


EXCELLENT
Excellent service, very customer friendly! I love visiting your website and ordering from you because I feel like I'm dealing with "real people" instead of a company!
Carole Doyle


EXCELLENT
I was amazed at how quickly I received my order--2 days only! Quick, easy, and exactly what I ordered--cant beat that.
Jane


EXCELLENT
OUTSTANDING ALL THE WAY!!!
Janice


EXCELLENT
Excellent!!! Fast! The fabric for photos I got is great. I used it for the memory quilt I'm working on and the photo transfer came out excellent! The colors are so bright! I have not had a chance to use the Photos-To-Fabric sheets yet but I can't wait. THANKS AGAIN!!
Janice in Maryland


EXCELLENT
Excellent website and shopping experience.
Joan M.


EXCELLENT
Very friendly and helpful company.
PS: We liked The Reluctant Sailor, too.
Ferret


EXCELLENT
My order arrived so fast I think you must have been waiting down the street for me to place this order! Thanks.
Karen


EXCELLENT
I purchased some on-sale fabric and a really cool pencil sharpener from Ami. The communications with the merchant were friendly and professional. The merchandise was all I'd hoped it would be, and arrived speedy-quick. Excellent folks to do business with.
Kahty L.


EXCELLENT
I always get great service, including prompt, personal responses to questions and concerns.
Lynn Flynn in Lovely Zion, IL


EXCELLENT
I have always had excellent service and response from Ami Simms /Mallery Press. They notify you they your order is received and the order is shipped accurately and immediately.
Laura Morris


EXCELLENT
I was able to order merchandise not found on other sites or in stores. They were very easy to place the order with, easy to navigate the site.
Vicki Sallese


EXCELLENT
I can ALWAYS depend on quick service, immediate confirmation of my order, a phone call if there's a problem, fast delivery and great products. Thank you ladies for your service, and thank you, Ami, for your newsletter and all the laughs I receive reading it, along with helpful hints.
Sahron in MI


EXCELLENT
Easy to shop and quick delivery. Gave me all the necessary info on my order. I would recommend them to all of my friends.
Klynns


EXCELLENT
Ordering information was clear and consise. Ordered items arrived very quickly!
Diane


EXCELLENT
The purchase went very smoothly, and I was surprised how quickly the merchandise was sent to me. I would definately purchase again on Ami Simms website.
Linda B.


EXCELLENT
Love the plastic thimbles. Will be turning in another order for more soon. Several of the ladies at the senior center I go to want them and they have no computer.
Jean in TN


EXCELLENT
Awesome e-store! I am always certain that when I buy from you site, my purchases will meet or exceed my expectations. This year, I bought some great notions (pointless compass) that will be used in my secret santa package. Of course, I got one for me, too!
Kimmi Taylor Clark, SD


EXCELLENT
The service was very fast.
Nora from WV


EXCELLENT
Tamaris Pardo


EXCELLENT
Great products and service. I highly recommend this company to anyone everyone! So many companies (big and small) lack good or even passible customer service, and this changes everything on the consumer side. Please note that this was my second purchase from your company and Judy and Debbie were right on top of the first one as well! No sooner had they received the order, they called to clarify an item. I can't remember the last time that has happened, if ever.
Helen Blankenship


EXCELLENT
Everything comes VERY quickly and in perfect order to me in Canada.
Olive Anthony


EXCELLENT
I wish all of my online shopping was as easy as when I ordered from your site. I felt like I was corresponding with friends!
Pat N.


EXCELLENT
Everything went perfectly. Great product.
Kirsten Klein
Heartfelt Quilts
Chehalis, WA


EXCELLENT
When I ordered a quilting book I recieved prompt and excellent service. Very friendly people and even a phone call to let me know about my order and when it was going out. I recieved my book in a few days and was completely shocked at how quick I recieved it and in excellent condition. Ive been looking forward to having this book for a few years now and getting started on quilts for my children.
Tina Calvert


EXCELLENT
Ami Simms staff sent me an email to tell me they had received my order and when it would be processed. I got another email to let me know it was shipped and when I could expect my purchases to arrive. It may not matter to other people, but I liked the personal tone of the emails. I felt that my business was ppreciated. Wow, what a concept!
Sheila Castillo Nelis

EXCELLENT
I will shop with them again. There was a problem with one of my ordered pieces, received an email same day, made the switch, got an email back with confirmation and then, RIGHT ON TIME (the time they gave me), my package was delivered. Easy web site to shop on. Give them a perfect 10!!!! Thank you,
Ruth in VA


EXCELLENT
Great product, quick shipping, well packaged. I purchased the "Picture Play Quilts" book and also "How Not To Make a Prize-Winning Quilt". I am delighted with both of them! The Picture Play book has beautiful, full-color photos that really let you know what they will look like, along with great construction information. I also appreciated the section with ideas of games to play with the finished quilts. The templates included with the book are fabulous, also. And the piece of teacup fabric you sent was absolutely adorable! It was the perfect selection for me because I collect teacups and will be making my first Picture Play quilt for my baby girl.

"How Not to Make a Prize-Winning Quilt" is also a wonderful book. I laughed and laughed and was glad to know that even professional quilters start out as beginning quilters. It is full of great tips, but more than that, it has made me realize that the most important thing to do is to *go for it* and not let fear keep me from trying new things. Besides, if what I try doesn't work out, I can always enter the Ugliest Quilt in the World contest!

Thank you so much for your quick order processing and your great product!
Amy Schemidt


EXCELLENT
It is always a pleasure to receive an order from Mallorypress. Not only does the order get here quickly, it is just like Christmas when it does. I love your products so much that I usually get more than I need and then share them with friends. We all appreciate the unique items that you have.
Mary

EXCELLENT
Sheron

EXCELLENT
cyberquilt@aol.com

EXCELLENT
Very fast service. I had phoned and left a message and received rapid response. Great products.
Beth Dollar

EXCELLENT
Service was extremely polite and helpful. What I had ordered was gone already, but she checked and found something else. I never have problems with this seller. They really were extraordinarily polite and went out of their way to help me. I almost feel like they would have driven it to my house, had they the time.
Sharon Williams
Michigan

EXCELLENT
Susan Arkles

EXCELLENT
Gloria Lambert

EXCELLENT
I ordered on a Sunday, and I had my merchandise on Wednesday, excellent service!
Chris Cessnun

EXCELLENT
I am very satisfied with the product and the service I recieved. Delivery was good time as well. Shelly Hanson
Tucson, AZ

EXCELLENT
Love what I ordered! Appreciate receiving it so promptyly!
Judy Snook


EXCELLENT
Quick and efficient.
Jean A.
Philadelphia, NY


EXCELLENT
Cleo P.
Livonia, MI

EXCELLENT
This is an excellent company with which to do business. They shipped my item very quickly and it arrived in excellent condition. I will continue to do business with this company and really appreciated the individual attention when it is needed and her readiness to support charity and fellow quilters in any way possible.
Gale in Florida

EXCELLENT
What service! I got an almost immediate response, and the item shipped the next morning! I couldnt believe the speed and courtesy of the staff. I highly recommend this merchant!
Melissa Davis
California

EXCELLENT
Have ordered previously, and, as usual, everything was delivered promptly, in fine condition and was just what I expected. I am always apprised as to the status of my order. I will order from this company in the future.
Lynda Burns
Spokane, WA

EXCELLENT
I have purchased from them several times and am always completely satisfied. They go above and beyond the normal practices to keep me informed, and the delivery is always amazingly fast. They are an outstanding company.
Katie
Eureka CA

EXCELLENT
Very nice folks who work at Mallery Press. They helped with my card problem & were very pleasant. I received my product very quickly.
Vicki
Maryland

EXCELLENT
Excellent website for purchasing Quilt related products! I throughly enjoy your e-newsletter and all the fun and informative info your website offers!!!
A happy camper, :O}
Kate


EXCELLENT
The pattern I ordered from Ami Simms came within a few days. The pattern is exactly as described.
Linda K

EXCELLENT
Laura Martell

EXCELLENT
Mallery Press is a real favorite of mine! Always a great shopping experience.
Lily Frances

EXCELLENT
Fabrics are beautiful, delivery was very fast. Very pleased and would surely shop again. I just love these "good enough to eat" fabrics. I am not sure I want every one to know how lovely they, just my great secret...I am kidding of course and you should tell the quilting world.
Ria Turner
Canon City, CO

EXCELLENT
Wendy Anspach

EXCELLENT
Deb Radzinski

EXCELLENT
Received merchandise quite quickly. Am pleased with the quality. It matches the ear rings I bought many many years ago. Been looking for a matching necklace for AGES!!!!! Thanks!!
Lea

EXCELLENT
I'm never unnhappy with this merchant. Great people!
Barb from Twin

EXCELLENT
You guys are awesome.
Thanks a bunch,
Judy Zaspel
Wisconsin

EXCELLENT
Very quick service and no problems ordering online and shipping to Canada!
Sue

EXCELLENT
I love Mallery Press...everything is wonderful and came promptly.
(Annonymous)

EXCELLENT
I was very pleased with this transaction. Good communication and fast shipping plus everything was handled to my satisfaction so I would have no problem doing business with them again. They are the best!!!
Paula H.

EXCELLENT
Mallery Press offers a nice selection of unique quilting products (patterns, fabrics, notions). Their customer service is excellent.
Marianne Gravely

EXCELLENT
This is a wonderful merchant! I have bought before and plan to do so again. Products are the highest quality and the service is supurb! I recommend to ALL!
Mary Pierson

EXCELLENT
Love Ami's web site. Very interesting and entertaining.
KK

GOOD
(Anonymous)

EXCELLENT
Thank you for the great products and for the attentive service!!
Terra Arnold

EXCELLENT
It was the first time I ordered from you and couldn't believe how fast I received my completed order and all the little extras on your products that were included. Thanks again. I can't wait to make the "Michigan Fur."
Gerri
EXCELLENT
My purchased pattern came a week before expected, it was a 5+ experience...
Carol Meadows

EXCELLENT
I have shopped from this shop before and both experiences were great. The only down side is the price of shipping. This last order was two paper patterns and the charge for shipping was $4.95. That seems very high to me. I will continue to buy products from this shop. Thank you,
Linda
Watertown, WI

EXCELLENT
Email updates about the order were received very promptly, including a note that the entire order would be shipped once all items are available. Although the merchandise has not yet been received, I have no doubt that they will be sent very promptly once all are available. I have had excellent experience in the past with this merchant on prior orders.
Romeyn Jenkins
Cedar Rapids, IA

EXCELLENT
:I preordered a pattern which will not be shipped until the end of July--have gotten two emails since telling me the date of shipping and an answer to another question I had so I was very pleased at that. Overall, the ordering was very easy.
Pat Knight
Des Moines, IA

EXCELLENT
Unique products, tested by the merchant herself. Great communication — they let me know when to expect shipment, and email again to let me know my orders been shipped. I am delighted with my order, and look forward to shopping there again, as well as to recommending this site to my friends.
Sari Lynn Goldbaum
San Francisco, CA

EXCELLENT
I recently bought a pattern from Ami Simms. I had the choice to receive it via e-mail or snail mail and chose the former. I received an e-mail verification that my order was received, then the pattern, and an e-mail follow-up. Very thorough as well as quick! The quality of the pattern - graphics and text - are excellent. I am happy doing business with them and plan to do more in the future.
Lisa A.

EXCELLENT
I was very happy with the speed of delivery and also the quick responses to my questions about my order. You have a wonderful staff working for you! Keep up the good work.
Ann Wickert

EXCELLENT
Friendly, helpful and the order arrived very quickly. Thanks for great service!
Bernadette S.

EXCELLENT
Order was confirmed promptly and I was advised again that the order would be held until the last item was available to save on shipping charges. I was offered the option of having the available items shipped now. I was also advised of the delay at the time of ordering. I have ordered from Mallery Press in the past and been fully satisfied.
Kathy Szweda
Fairport, NY

EXCELLENT
Ordering clear and easy. Order acknowledged promptly. I was kept apprised of the status of my order.
Lynda Burns
Spokane, WA

EXCELLENT
I always get quick and personal service. I would not hesitate to recommend this site to anyone.
Lynn Flynn
Zion, IL

EXCELLENT
I knew when I ordered that the pattern would not be ready until later. They gave me the option of having it all shipped together, which I chose. So I havent received my order yet, but Im not worried. Ive ordered from them before, and I have full confidence!
Jane Sims (no relation!)

EXCELLENT
J.Babb

EXCELLENT
An excellent merchant. Would purchase from them again. I enjoy your newsletter so much, it only stands to reason that buying from your company would be just as enjoyable!
Julie

EXCELLENT
A true pleasure to buy from. My experiences with Mallery Press have been excellent. The products are well-priced, top quality and many are unusual or hard to find. The shipping was fast and received in perfect condition. How can that be beat? Well they add nice touches and their website is fun.
Thank you and keep up the good work.
Norma Strassler

EXCELLENT
I ordered a tote bag pattern and quilt magnets which were fairly priced, easy to order, arrived quickly, and were exactly what I expected. Customer service message was personable. An added bonus - this merchants website is a fun place to be. I am on my way back to check out something else I am interested in ordering.
Kathy
Bastrop Bayou, TX
EXCELLENT
I have orderd 2x and received my order promptly with everthing as advertised. One order was delayed due to an item being out of stock, but I received a call and when the order was ready - I received notice it was on its way! I will order again without reservation.
Barbara Godfrey

EXCELLENT
I was really pleased that customer service took the time to double check my shipping and billing address because I mixed them up. Fortunately, someone figured that out and called me directly to verify the correct addresses. I call that excellent customer service.
JJ McGovern
EXCELLENT
I would buy from (them) again!
Deb Hammond
EXCELLENT
This companys Customer Service should have triple 5s. One item on my order was not available for shipment when I placed my order. The company e-mailed me, explained the delay and just today, I received a message that my order was shipped. I will certainly order from this company in the future.
Rosemary
Canton, OH
EXCELLENT
After I received the items I purchased, I sent them an e-mail to tell them how pleased I was with the product and the quick delivery. I commented that I would be telling my friends about the item.

They were nice enough to send a note back telling me that their stock was being sold out quickly and what quantity they had left in which colors. They also assured me that they would be getting more of the item in the future.

Great Customer Service!
Linda Coe
EXCELLENT
I was really surprised to receive my order so fast. And you can believe I will check your site when I need something again Thank you for having what I wanted & at a price that was reasonable & service that was above!
Vicki R
Concord, NH
EXCELLENT
My purchases were exactly as described and sent promptly. It has been wonderful dealing with you and your folks.
Thanks
Prudi Dempsey
EXCELLENT
Received a quick e-mail reply that my order was received and would be sent as soon as possible. Delivery was quick, despite bad weather conditions.
Micki, from Maryland
EXCELLENT
I received the (Invisible Applique) book I ordered on time, in excellent condition, and autographed. Further, the book is fantastic. I couldnt be happier. I highly recommend ordering from Mallery Press.
S. Sykes
GOOD
Chada
EXCELLENT
Great products...arrived promptly even during the holiday season!!!
Kathy
EXCELLENT
I recently purchased several items from this online company. Some of the items were backordered. Customer service was very accommodating and e-mailed me at least 3 times to notify me of the status of those items. I felt as if I really mattered to this company and I will do business with them in the future.
Judith Williams
EXCELLENT
Very satisfied --- this was my first internet purchase.
Marlene
Petersburg, MI
EXCELLENT
Terrific company, great products, even better service. Couldn't be happier unless everything was free (hee hee).
Anne Norman
EXCELLENT
Noticed I had several orders and asked if I wanted them shipped together. Great Service.
Marilyn Janiga
EXCELLENT
There was a slight delay in the shipping of my order because Ami and her assistant were both out of town, but it was still delivered in a timely manner. If I hadn't received a personal email, that was obviously written specifically for me and was not a generic email, I probably would never have guessed. I will definitely shop with Mallery Press again!
Amy Hughes
Los Angeles, CA
EXCELLENT
As usual very good service.
Sue Colombo
California
EXCELLENT
Great service, packageing of product and speed of shipping. Thanks.
Judy McMaster
EXCELLENT
I was surprised to get a personalized and pleasant email the next day telling me my order had been shipped. It was here before I knew it. Good job!
Sheila Castillo Nelis

EXCELLENT
Everything I order from Mallery Press always arrives promptly. I've always been delighted with my purchases.
Flo Jolly

EXCELLENT
Excellent efficient service.
Pat Kellerman

EXCELLENT
Ami Simms and her crew at Mallery Press do a wonderful job - prompt, responsive, a delight to do business with!
Jean D
Boca Raton, Florida
EXCELLENT
No problems here! I would recommend Mallery Press to anyone and everyone who loves to quilt! I ordered the Sinking Ships pattern. It arrived extremely quickly. I was able to make the quilt easily with the simple step-by-step directions!
Melissa Hintz
Flint, MI
EXCELLENT
Very fast - gave the personal touch! Highly recommend!
Lisa A.
EXCELLENT
Wonderful service. Response time was great and everything about the purchase was perfect.
Kari C.

EXCELLENT
Quicker than I thought and thanks for the extra goodies included!
Brenda Bartocci
EXCELLENT
I was completely surprised to get confirmation and then my order so fast. Completely satified. Thank you.
Terre F.
Tucson, Az
EXCELLENT
I like ordering from this company. They acknowledged the order even on a weekend. Once a person has looked at it, they verify the order and then tell me when it will be shipped. They are really good about letting you know immediately if something is out or on back order. I have ordered several times from this company and will do it again.
Betty Osweiler
(She got lucky about the week-end thing. I just happened to be chained to my computer. Ami :)
EXCELLENT
I'm VERY pleased with my order from Mallery Press. Not only did the product arrive quickly, but the package had a BUNCH of extra goodies that were unexpected and rather cute. I must admit I've NEVER seen a Gummi Pizza before! :o)

Kudos to this business for their customer satisfaction savy!
Laura Hewett
EXCELLENT
I buy from here time and time again! Excellent!! Lisa
Elk Grove, CA
EXCELLENT
I love to shop at Ami Simms' online site (Mallery Press). I also just like to visit there to look at all the fun stuff.
Susan Ramey Cleveland
(Author, editor of numerous quilt books, and former editor of Love of Quilting magazine.)
EXCELLENT
quick service
K. Layton
EXCELLENT
Second time to order items, again excellent filling of order and shipping. Couldn't ask for anything better. A wonderful experience.
Sue from NC
EXCELLENT
I thought to offer of the author to autograph her book was a very thoughtful additional service. Such nice, personalized service. Thanks!
Robin Kildow
EXCELLENT
The merchandise arrived so promptly I didn't have time to wonder about it!
Linda Storvik in Seattle
EXCELLENT
What an easy process and user friendly web site to order from.
Jean

EXCELLENT
I can't believe how fast how fast I received my purchase!
Deborah Calyo
EXCELLENT
I had a question about the printing and called the 800 # and someone called me back quickly with the information.
Georgia
Montgomery, NY
GOOD
I ordered photo iron on paper and it was packaged in a soft cardboard USPO package and it had to be curved a little bit to fit in my P.O. box and I feel the paper is too expensive ship it that way. Luckily there is no damage.
Sherri Nelson
(Packages are stamped DO NOT BEND in red letters. Now if we can just get mail carriers to read our "love notes." Ami)
GOOD
Received everything just fine.
Sue Schwab
EXCELLENT
Excellent communication. Showed customer concern when shipping charges were double- checked before shipping. Fast shipping. Item received in perfect condition. Thanks for a great on-line shopping experience.
Gail
EXCELLENT
This is the second time I have ordered something over the internet with Mallery Press and have been extremely happy both times.
Jo-Anne Kropf,
Kitchener, Ontario
EXCELLENT
Everything came thru just fine. There had been a slight delay due to one item being out of stock, but they let me know about it, and it wasn't very long after that that I got my order. I might suggest they pad the tips of scissors a little, though--just in case...!
Charlotte T.
Mountlake Terrace, WA
EXCELLENT
Good customer service seems to be a given with them. Ami, I get a lot of pleasure out of rereading your books. I have a highly developed Sense of the Ridiculous and love how you poke fun at yourself and at sacred cows while passing along serious instruction.
Marie Drozdis
EXCELLENT
very easy ordering and my package arrived very quickly.
Mary Thompkins
Rochester, NY
GOOD
Everything is on back order. I knew that when I ordered it. Everything is on hold for now.
Mary K.
EXCELLENT
As great as ever! One of my favorite online stores. Merry Christmas!
Susan Thorderson
Layton, UT
EXCELLENT
I was very happy with the service from Mallery Press. First of all, it was very fast. They sent everything I needed and a couple extra items. They included lots of directions with the items ordered which will make my project go faster. I'll shop there again.
Elizabeth H.
Seattle, WA
EXCELLENT
This company is great. Wouldn't hesistate to order again. Very helpful and let me know what was going on. The products are just wonderful.
Brenda
EXCELLENT
My order came in just a few days and I'm already using the product. I intend to order again when the need arises.
Katie Gibson
EXCELLENT
Very quick service and shipping! Thanks!
Joanne C.
EXCELLENT
Never have a problem with this merchant; always satisfied. Shipping almost instantaneous.
Trudy Hammell
EXCELLENT
Speedy delivery and items are just as described!
M. Hino
GOOD
The web site was wonderful and gave me all the info I needed in a way that was EASY to understand. And then they had all the materials I needed in stock. :-)
Terrilee Petrey
Cleveland Heights, OH
EXCELLENT
I received my order very promptly and was pleased with the quality of the products.
Sandi
Galva, IL
EXCELLENT
I was impressed with how promptly the order arrived. It was well packed and came in good condition. The smiley face on the order slip was a nice personal touch! :o)
Romeyn Jenkins
Cedar Rapids, IA
EXCELLENT
Excellent site/merchant!!!! Products recieved the same week, very helpful staff. They are extremely prompt in answering questions, even if the query isn't related to the order. I will always be confident that my quilting wife's experience with this merchant is a positive & satisfied shopping trip! A gazillion thumbs up!!!!!
Alfred Taylor
Plains, MT
EXCELLENT
Excellent company. Nice touch with a letter. Will order again and tell friends about site.
Lorna Blount
Morrisonville, IL
EXCELLENT
This was my second purchase from this merchant. As with the first time, everything has gone smoothly. Was very impressed with the speed in which the merchandise was delivered. Great service, great website. I definitely will be a repeat customer! :-)
MsVisine
Plains, MT
EXCELLENT
This merchant's customer service is always excellent, order shipped promptly and always accurate. I do not hesitate to order from them.
Sue Cary
Ocean Waves Quilters/Pine Tree Quilters Guild
Orr's Island, ME
EXCELLENT
Easy to use, fun to read, wonderful to look at, excellent information.
Susan Leblang
Chapel Hill, NC
EXCELLENT
Really, really impressed. My emailed questions were answered promptly and the service was easily the quickest ever. I ordered the book one week and took delivery the next! And that's pretty good, considering the package had to find it's way from the States to somewhere in the top right hand corner of Australia.
Samantha McPherson
North Ward Queensland
Australia
PS: The whole experience was super friendly and efficient. I loved the book - nearly died laughing. It's very reassuring to know that someone else has lopped uneven bits off their quilt too and hoped for the best!
EXCELLENT
My order came so quickly. WOW!
Judy Thomas
Pueblo, CO
EXCELLENT
Fun and helpful!
Cindy
PS: Thanks again, you guys are great. I just happened on your web site surfing around and was completely enchanted with your humor and Daisy stories!! I sat and read every single one. Thank you for taking the time to share your time and talent with other quilters.
EXCELLENT
As usual the turn around time was very short, I swear I'm connected to the world's longest vacuum tube delivery system. Online ordering is clear and easy. Product arrived in perfect condition with user-friendly invoice included.
Bobbie Brooks
Columbus, OH
EXCELLENT
Shipment was fast and accurate. Great folks to work with.
Laura
Seattle, WA
PS: This is my third order from Mallery Press. I like Ami's unique products, the friendly order confirmations, and the great web site.
EXCELLENT
Faster than the wind to come from USA to France!
Odile Berget
France
EXCELLENT
Can’t say enough good things about this site and Ami is just wonderful!
Gale Pittman
Pinellas Park, FL
EXCELLENT
Super fast shipping and nice email confirmation on order. Thanks!
Kim
Avondale, AZ
PS: I love your website- it has a wealth of information for us quilters; even those of us who don’t make time to quilt—yet!
GOOD
My first purchase, really pleasant, quick and trouble free.
Lily Frances
Rancho Cordova, CA
PS: I had no second thoughts about ordering because I’ve been receiving your newsletter practically forever. It’s great!
EXCELLENT
Quick and easy turn around on my order! Products came the next day.
LaKetia Wheeler
Springdale, MD
GOOD
I initially had trouble with the site not accepting my credit card. It kept saying the number was invalid. I wrote to Ami Simms who quickly responded. I retried and the order went thru. I have not received the order yet, but did receive a notice that it has been sent.
Suzanne
Washington, D.C.
PS: I did receive the order shortly after and all was as I expected.
GOOD
I have not received the book that I ordered yet. I have had good luck with this site in the past. It is like shopping at your local quilt store. :-)
Jane
Camarillo, CA
(She has since received the order—Ami.)
EXCELLENT
Previous experience with Ami Simms was the same. I expected and received this type of service. She has also responded that the item order has been shipped. I appreciate this service, also.
Becky V.
West Valley City, UT
EXCELLENT
With such a great person behind the store, how could it be bad!
Jean D.
Boca Raton, FL
EXCELLENT
The e-mails from Debbie were very informative and friendly. Thanks!! Angela L.
Santa Ana, CA
EXCELLENT
Order came promptly and complete.
Becky Preston
LaGrange Park, IL
EXCELLENT
I had ordered from this company already, so I knew what to expect. It is a very fine store. Thank you.
Janice Dunphy
Westerville, OH
GOOD
Thanks for the prompt attention to my order. The whole process from beginning to end was great. I would definitely use Mallery Press again.
Carolyn
Chesapeake,VA
EXCELLENT
I placed a rather large order, and rather than just fill it, I was called to determine if I really wanted my order. I appreciate the thoughtfulness and am extremely satisfied with my purchase. Thanks!!
Roberta J. Harrison
Lakeland, Florida
PS: I have had the most fun experimenting with her products and as a novice quilter have been pleased with the clear instructions and the quality materials. Thanks for thinking of me.
EXCELLENT
I had no problems ordering, everything was very clear cut. The merchandise came much faster that I had expected. I will order again.
Andrea Pfaendtner
Stanwood, Michigan
PS: In fact I have placed 2 orders and both have come much faster than I expected, with no problems. It's great to deal with people who know their merchandise.
EXCELLENT
I was very please with the timely manner in which the order was processed. I have referred to several individuals.
Beth Nehring
Phoenix, Arizona
EXCELLENT
Quick service, prompt notificaton, happy with product.
Loren in Seattle
EXCELLENT
Ami has great products and speedy delivery!
Mary Kirwin
Euless, TX
EXCELLENT
Thank you for the good responce and shipping. I am completly satisfied. I will do business with you again and again.
Tara Meyer
Dallas, TX
EXCELLENT
Ami was great as usual.............her store was the first store EVER I have ordered off the internet on and WANTED that fabric so bad with those skate boards on it........she was great..........her staff was great........ love her website....
Sandy Anderson
Belvidere, IL
PS: Love your company............your speedy service and answers to my questions.
EXCELLENT
Really great stuff! Super friendly and fast deliever. Nice website.
Larissa Allen
Ottawa, Ontario, Canada
EXCELLENT
Charming personal note enclosed...very pleasant experience. The only other thing I would add, is that I feel very comfortable ordering from your site- totally trustworthy. Like dealing with friends.
Barbara Rechtfertig
El Dorado Hills, CA
EXCELLENT
FAST service, exactly what I ordered...would be very happy to do business with them again.
Julie
Falls Church, VA
GOOD
Fast, fast shipping!
Kathryn Sirovatka Padon
Neenah, WI
EXCELLENT
They are unbelievable. The very best customer service I have ever had. For example, I was not following the directions of one of their products correctly. The service person that I spoke with spent over 15 minutes walking me through the procedure till I got it right. My friends who I recommended they buy their products from Mallery Press read the directions and were just fine. I think they are just super!!!!
Ondine Cestron-Bradshaw
Concord, CA
EXCELLENT
Service was incredibly fast and very friendly. I couldn't be happier!
Lin Hart
Nutley, NJ