Just a quick note to compliment you on your fine service on a recent (first) order I placed with you. I was impressed by the initial quick service on my order. The item was packed carefully and was of fine quality. Unfortunately, it was not suitable for me. I emailed to ask for return instructions and received a prompt reply. Following your instructions, I returned the item and in much less time than I would have expected I received the credit slip. Wow. I had some qualms when I first placed the order and even more when I had to return it because I am not a frequent internet shopper. But I will never hesitate again to order from you. Please consider this a virtual pat on the back! Thanks again. Sincerely, Pat S.